FAQ
Welcome to The Nicol Law Firm.
The following FAQs are designed to help prospective and new clients understand how the firm operates, what to expect from representation, and how to get started.
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The Nicol Law Firm is a law practice founded and operated by Jonathon Nicol. When you hire the firm, you work directly with me—from initial consultation through resolution. I do not delegate legal strategy or client decision-making to junior attorneys or staff.
I intentionally maintain a limited caseload so I can provide careful, strategic, and responsive representation. -
I represent clients in select civil legal matters, including litigation, dispute resolution, and advisory work. My practice focuses on matters where thoughtful analysis, written advocacy, and practical judgment are essential.
I do not handle criminal defense, family law, or high-volume matters. If your issue is not a good fit, I will let you know early and, when possible, suggest other resources. -
Email is the primary and most efficient way to reach me. Clients may also communicate by phone, text, or video conference (by appointment).
As an active attorney, I may be in court, meetings, or focused work during the day. While responses may not always be immediate, client communications are important, and messages are addressed within a reasonable time. -
My role is to advise you on the law, explain risks and options, and advocate on your behalf. I provide candid guidance so you can make informed decisions.
I do not make decisions for clients, guarantee outcomes, or promise results. Legal matters involve uncertainty, and effective representation requires realistic expectations. -
Fees depend on the nature of the matter. Most representations are billed hourly, while others are handled on a flat-fee or contingent-fee basis. The applicable fee structure will be discussed in advance and confirmed in a written engagement agreement.
Hourly matters are billed based on time spent, including legal research, drafting, communication, and court appearances. Flat fees cover a defined scope of work and do not include services outside that scope unless separately agreed. -
A retainer is an advance payment applied to future legal fees. It is not earned upon receipt and is not a flat fee. Retainers are deposited into a client trust account and applied as work is performed.
If the retainer balance falls below a specified amount, you may be asked to replenish it to avoid interruption of work. Any unused portion is refunded at the conclusion of the representation. -
A retainer allows the firm to reserve time for your matter and begin work promptly. It also provides predictability and clarity in billing for both the client and the firm.
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Yes. Clients receive regular billing statements detailing work performed, time spent, payments applied, and the current balance. Transparency in billing is a priority, and questions are always welcome.
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Clients are expected to communicate honestly, provide requested information promptly, review documents carefully, and meet financial obligations as agreed. Legal representation is a collaborative process, and client engagement is essential.
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No attorney can ethically guarantee a specific outcome. Results depend on facts, law, opposing parties, and decision-makers outside the firm’s control. The firm commits to diligence, preparation, and honest advice.
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If your matter is not one the firm can take on, you will be informed as early as possible. In some cases, referrals or alternative resources may be suggested.
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Representation begins only after a written engagement agreement has been signed by both parties and any required retainer has been received. Initial communications or consultations do not create an attorney-client relationship.
This FAQ is provided for informational purposes only and does not constitute legal advice.
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